kg 99 Terms and Conditions

General Provisions and Definitions

These terms and conditions ("Terms") form a legally binding agreement between kg 99 ("Platform", "we", "us") and any registered or unregistered user ("Member", "you"). Using any service on kg 99 means you have fully accepted all of these terms.

Some key terms used in this document are defined as follows: "Account" means a member's registered user profile; "Bet" means participation in any game or sports betting in exchange for deposited funds; "Bonus Funds" means amounts received through promotional offers that must meet specified wagering requirements before withdrawal.

If these terms exist in both English and Bengali and there is any inconsistency between the two, the Bengali version will apply.

Membership and Eligibility Requirements

To create an account and use services on kg 99, a member must meet all of the following conditions:

• You must be at least 21 years of age on the date of registration. kg 99 does not accept accounts from minors and may request a government-issued ID for age verification at any time.
• You must register under your own name. Only one account may be opened per person.
• All information provided at registration must be accurate, complete and up to date.
• You must not be located in any country or region where online gaming is prohibited by law.
• Professional players, kg 99 employees or their close relatives are subject to specific restrictions regarding the use of betting services.

kg 99 reserves the right to reject any application or suspend an existing account, particularly if any of the above conditions are not met.

Account Security and Responsibilities

3.1 Password and Login

Keeping your account login details — username and password — completely confidential is your own responsibility. Sharing this information with any other person is strictly prohibited. You are responsible for all activity carried out through your account.

3.2 Unauthorised Access

If you suspect any unauthorised access to your account or a security breach, you must notify the kg 99 support team immediately. kg 99 will not be liable for any loss that occurs before timely notification is made.

3.3 Account Verification

kg 99 may verify a member's identity before processing any withdrawal or when certain limits are exceeded. This process may involve requesting a photo of a national ID card, passport or birth certificate. The platform reserves the right to hold transactions until verification is complete.

Deposits, Withdrawals and Payment Policy

The following rules apply to depositing and withdrawing funds on kg 99:

4.1 Deposits

The minimum deposit amount is ৳100. Accepted deposit methods are: bKash, Nagad, Rocket, Upay and bank transfer (major commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). Deposited funds must come only from a payment method registered in your own name.

4.2 Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal methods are the same as for deposits: bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests are generally processed within 5 to 30 minutes. Account verification must be completed before withdrawals can be made.

4.3 Source of Funds

Members must confirm that deposited funds come from a legitimate source. If any transaction is identified as being linked to money laundering or other illegal financial activity, the account will be closed immediately and the relevant authorities may be notified.

Bonuses and Promotional Offers

kg 99 offers various promotional benefits, but each offer has specific conditions that must be met before the bonus or any winnings earned through it can be withdrawn.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. For example: a deposit of ৳1,000 gives a bonus of ৳1,000, bringing the total balance to ৳2,000. Before the bonus can be withdrawn, a total wager of ৳1,000 × 20 = ৳20,000 must be completed.

5.2 Other Promotions

Various ongoing offers are available, including weekly reloads, slot win bonuses, cricket season boosters, birthday gifts and referral rewards. The wagering requirements, validity period and other conditions for each offer are clearly stated on the relevant promotion page.

5.3 Bonus Abuse

Creating multiple accounts to claim bonuses, claiming bonuses on different accounts from the same payment method, or attempting to misuse promotional offers will result in the relevant account being cancelled and the bonus being forfeited.

Betting Rules and Game Regulations

6.1 Bet Acceptance

Any bet placed on kg 99 must be confirmed by the system to be valid. If any bet remains incomplete due to a technical error, it will be considered void and the bet amount will be returned to the member's account.

6.2 Odds and Results

Odds displayed in sports betting may change at any time. The odds in effect at the time the bet is placed are final. Official results or announcements from the relevant authority are used to determine the outcome of events.

6.3 Cancelled and Void Bets

If an event is cancelled, ends before the scheduled time, or cannot be settled due to technical reasons, the relevant bet may be voided. The amount of a voided bet is returned to the member's wallet.

6.4 Restrictions

kg 99 may set betting limits for any member or restrict betting on specific markets as part of suspicious activity monitoring or risk management. There is no obligation to disclose the detailed reasons for such decisions.

Prohibited Activities and Fraud Prevention

The following activities are strictly prohibited on kg 99 and, if detected, will result in immediate account closure:

• Collusion betting with team members or participation in match fixing.
• Attempting to exploit system vulnerabilities or software bugs for an unfair advantage.
• Placing bets using any kind of bot, script or automated method.
• Opening multiple accounts for the same person or household.
• Using another person's account or placing bets on behalf of another person.
• Harassing or intimidating platform staff, agents or other members.

Any winnings obtained through fraudulent activity will be forfeited and legal action may be taken for related losses.

Personal Data and Privacy

kg 99 takes the protection of members' personal data very seriously. Full details of how your information is collected, used and kept secure can be found in our Privacy Policy. By accepting these terms, you also accept that policy.

Member data is not passed to third parties, except where legally required or needed for fraud investigation, in which case the relevant authorities may be informed. If you wish to opt out of promotional communications, you can instruct us through the support team at any time.

Responsible Gaming and Protective Measures

kg 99 believes that betting and gaming should be for entertainment purposes only. The platform provides various tools to help members maintain healthy habits, including setting deposit limits, self-exclusion and activity review options. If you feel your gaming habits are getting out of control, please read our Responsible Gaming Guidelines and contact the support team.

Use of kg 99 by anyone under the age of 21 is strictly prohibited. Parents are advised to use parental control software to prevent minors from accessing the platform.

VIP Program and Cashback

The kg 99 VIP program has four tiers: Bronze, Silver, Gold and Platinum. Weekly cashback is available at each tier — up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold and 1.0% at Platinum.

Weekly cashback is paid at the applicable rate on that week's net losses. For example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.8% = ৳160 cashback. Full details on VIP tier upgrade conditions can be found on the relevant program page.

Members will be notified in advance of any changes to VIP benefits and cashback policy. If the terms of an ongoing offer change, the date on which the new terms take effect will be clearly stated.

Service Interruptions and Limitation of Liability

kg 99 works to maintain the highest standards and provide uninterrupted service. However, temporary interruptions may occur due to maintenance, technical issues or unavoidable circumstances. In such situations, any incomplete bets or transactions will be settled in a reasonable manner.

kg 99 is not liable for losses caused by factors beyond its control — including technology infrastructure failures, internet connectivity issues or changes in law. Members are responsible for ensuring the security of their own internet connection and devices.

Account Closure and Termination

12.1 Closure at the Member's Request

Any member may close their account at any time by contacting the support team. The opportunity to withdraw any available balance will be provided before the account is closed, provided there has been no breach of the terms.

12.2 Closure at the Platform's Initiative

kg 99 may suspend or close an account at any time without prior notice for breach of terms, fraudulent activity, being a minor or for legal reasons. In such cases, there is no obligation to return any seized or forfeited funds.

Dispute Resolution and Contact

If you have any objection or complaint, please contact the kg 99 support team directly in the first instance. General matters are resolved quickly via live chat or email. Support is available in both Bengali and English, seven days a week, twenty-four hours a day.

For quick answers to common questions, you can visit our FAQ section — it covers common questions about deposits, withdrawals, bonuses and accounts. After a formal complaint is submitted, kg 99 will provide a resolution within a reasonable time.

In dispute resolution, the interpretation of these terms and the platform's latest records will be considered final.

Changes to Terms

kg 99 reserves the right to change these terms at any time. For significant changes, members will be notified in advance by email or platform notification. Accessing the platform or using any service after a change will be considered acceptance of the new terms.

If a member does not agree to the new terms, the option to close their account will be available. Transactions completed before the change in terms will remain subject to the previous terms.